Frequently Asked Questions for eBooks at the Library

What formats are available?

Do I need special software on my computer to download Library eBooks?
Yes. Personal computers or portable devices require free software available through the Library’s website.

Do I need a library account to access eBooks?
You may search as well as view a free preview of most eBooks. However, to download to your PC or supported portable device, you will need a library card.  For information on getting a card, click here.

How long does it take to download an eBook?
Download time depends on the file size and connection speed. You will see an estimate when you start the download.

Can I read eBooks on portable devices?
Yes. Digital items are compatible with a wide range of portable devices.  For a list of compatible devices for eBooks, click here.

How many titles can I check out simultaneously?
Three. You may put up to five titles in your eCart at the same time. Placing a title in your eCart temporarily reserves it; as long as the title is in your eCart, it will remain available for you to check out for 30 minutes after you have placed it there. At the end of 30 minutes, the cart empties.

How long do eBook titles check out?
Maximum checkout period is fourteen days. You may choose a shorter borrowing period if you prefer.

Can I renew eBooks?
Your items cannot be renewed, but you can check them out again if they are available when your time expires.

Can I place a title on hold?
Yes. You can place up to three titles on hold at a given time.

How will I be notified when a hold is available?
Once the title becomes available for check out, you will receive an email indicating the title is available. This email will contain instructions on checking the item out. If three days (exactly 72 hours) elapse from the time you receive the notice, and you have not yet checked out the title, it will return to the library's collection.

Can I check out and download eBooks to public computers at my library?
Kindle users can browse, check out, and download eBooks from public computers at the library. WiFi enabled mobile devices can use the WiFi at the library to browse, check out, and download eBooks. Users of other devices can browse and check out eBooks from public computers, however security on library computers will not allow downloads.

How do I return a borrowed item?
You do not need to return a borrowed item. Once the lending period has elapsed, the title is automatically 'returned' to the library. Although the file(s) will remain on your machine, the file(s) will no longer be accessible.  However, if you finish the eBook sooner, return it early in order to check out another title (see below).     

Can I return a borrowed item early?
Adobe PDF, EPUB ebooks, and Kindle books may be returned early - click here for step-by-step instructions (pdf). You can also choose a shorter check out period if you prefer.

Are downloaded files automatically removed from my computer when the checkout period expires?
No, you must delete them.  

Can I download eBooks to a Mac?
Yes, Mac computers also require the free Adobe Digital Editions software and OverDrive Media Console available through the Library’s website.

 

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Last Updated: 11/29/11