The notification emails are sent automatically after you subscribe and should show up in your email account within minutes of registering. If you do not receive the confirmation email, it may have been blocked by your email security setting. Please check your spam or junk mail folder. If it is not there, open your security settings in your email and set them to allow delivery from firstname.lastname@example.org and try the registration process again.
This message means that you already have added that magazine to your collection. This is a security feature required by Zinio to ensure that only one patron has access to one magazine per account.
Zinio for Libraries requires that a patron create a library account to access the library's collection page and a separate Zinio.com account to read and manage their content. This is a security feature demanded by the publishers participating in our program and is a one-time process for patrons. You should use the same email address for both accounts.
After clicking on a magazine your Zinio.com account page will open in a separate tab on your browser. Click on the "Return to Library Collection" tab in your browser to return to the collection page.
There are three ways to do this:
- When you first create a user account on Zinio.com, you are asked to set up email permissions as part of that process. If you leave all of the "boxes" unchecked, you will not receive promotional emails.
- You may change your email permissions anytime by clicking in the "Account Settings" tab on your Zinio account page, then on the "Email Preferences" link and checking or unchecking the boxes.
- At the bottom of every email is an "Update Contact Preferences" link that you can use to change your email preferences.
The notification emails transactional (verifying that a transaction has taken place) and are required by publishers on the Zinio platform. Notification emails cannot be turned off.
- The notifications emails are sent automatically for any new issue you click on your your library collection.
- You need to go back to your library collection to check out "click on" the next issue to add it to your Zinio.com viewer account.
This is an error in the Zinio system that only effects iPad users and Zinio is working to correct it as soon as possible. In the interim, iPad users can stop the notifications by disabling "push notifications" in their iPad settings.
This is a recent issue on the Zinio side and it is related to the new release of Google Chrome. Zinio has fixed the problem and step by step instructions are available - here.
This issue does not affect Internet Explorer, FireFox or Safari browsers.
This is something a patron can control via their "account settings" tab on Zinio.com. To stop receiving the issues, uncheck the box next to "Daily Deals" and they won't get any more free magazines sent to their library.
Some publishers only allow their magazines to be read via download and not via the online reader. These titles require a user to download the Zinio Reader 4 software app to their PC, Mac or mobile device in order to read the magazine. Clicking on the image of the magazine initiates the download process.
It may take longer for Zinio to format titles for small screen mobile devices because of the "Text Flow" functionality they use for those devices. Text Flow allows users to read the text only in an article (like an eBook with no pictures) giving a better experience. The mobile device availability status for all titles can be checked by clicking on the List View icon on the "My Library" desktop.
While the Louisville Free Public Library DOES NOT provide access to "adult content" through its eMagazine service, Zinio.com does. There are two ways for patrons to prohibit adult content from appearing in a Zinio.com account:
- From the "account settings" tab select "adult content" then check the box next to "I don't want to see mature content when I am at Zinio":
- Or select "Safe View" ON from the option in the upper right corner of their home screen.
Either method guarantees that you will not see adult content on the Zinio.com site.